Wrong size? Rush decision? You have 14 days to return the product without giving any reason. This period begins the day after the product is delivered.
To do this, you must inform us (the seller) within the aforementioned period by email at firstname.lastname@example.org.
The aforementioned information must be unambiguous, in accordance with the requirements of Article VI.49, §1, 2 ° of the Code of Economic Law.
Remember that any item you return must be in its original condition. You can try it on but do not remove any labels or make products dirty. Shoes you can try on a soft surface, for example on a carpet.
You need to return the ordered products at your expense, in the original packaging, including withdrawal by post, to the address details of which are given under the identification of the seller and this, in a maximum period of 14 days following the withdrawal information.
After noting that the product(s) whose withdrawal does not include any trace of use, we will reimburse you the price within 14 days of receipt of the items. We are not accepting the returns of socks and jewellery. The refund will be made using the same means of payment as that used for the initial purchase by the customer, unless agreed between the seller and the customer of another means of refund.